Overview – How Consultations Work
Every family is different, so we start by listening. Before your session, you’ll complete a short intake form so I can understand your goals and any feeding history. During your consult we’ll talk through what is going well and what feels hard, observe a feed when appropriate, and make gentle, practical adjustments to support comfort and milk transfer. You’ll leave with a clear, personalised plan and written notes so you can refer back in your own time. A period of follow up support is included to help you settle in and build confidence.
In-Home Consultations
Care in your own space can feel calmer and more natural. During an in-home visit we review your history and current routine, look closely at latch and positioning, protect nipples, and discuss supply support that fits your day. If your baby is coming home from Special Care or was born early, we balance growth goals with your preferred feeding plan.
Initial In-Home Consultation
Inclusions: intake review, up to 90 minutes of dedicated support, observation and coaching during a feed when appropriate, a personalised care plan, and post-visit follow-up support. Travel within Golden Plains, Greater Geelong, Bellarine, and Surf Coast is included during the introductory phase.
Pricing:
Initial in-home consult (90 min) $190 introductory rate.
Follow-Up In-Home Consultation
Designed for families who have already completed an initial consultation. Available for same baby within 6 months of Initial consultation. Follow-up sessions focus on reviewing progress, addressing ongoing or new concerns, and refining strategies introduced in your initial plan. These sessions are more targeted and practical, supporting confidence as feeding evolves.
Pricing:
In-home follow-up (60 min) $150 introductory rate.
Online (Virtual) Consultations
When travel or timing is tricky, video sessions provide timely, practical support. We cover positioning, latch, pumping or bottle strategies, supply support, and a simple plan you can start right away. I guide camera angles only if you are comfortable and always with privacy in mind. Virtual consultations are available to families located in Australia only.
Initial Online (Virtual) Consultation
Inclusions: intake review, live video session, written plan, and follow-up support.
Pricing:
Initial virtual consult (60 min) $120 introductory rate.
Follow-Up Online (Virtual) Consultation
Available for existing Happy Latch clients who have completed an initial consultation. Available for same baby within 6 months of Initial consultation. Virtual follow-ups are ideal for check-ins, reassurance, troubleshooting, and plan adjustments without the need for travel.
Pricing:
Virtual follow-up (30 min) $90 introductory rate.
Follow-Up & Support Options
Gentle, consistent support helps new plans become second nature.
Included with every initial consult:
7 days of follow up for brief questions by email
One scheduled 10 minute check-in by call or email within business hoursExtended Support: add $50
14 days of message support by email or text
One 15 minute Zoom review mid-way
This is helpful for complex feeds, supply changes, or when extra reassurance is needed.Care Package: coming soon
1 Initial consult + 2 Follow-Ups + 4 weeks of message support
Final pricing to be confirmed.
Packages & Introductory Rates
To make support accessible while scheduling settles in, Happy Latch is offering introductory rates for a limited period. Prices may change as availability expands. Care packages will be introduced once regular scheduling is established, giving great value for families who want ongoing support.
What to Expect / How to Prepare
For in-home visits:
Choose a time when your baby is likely to feed soon. If they are hungry early, that is okay.
Have any items you use nearby, such as your preferred pillow, pump, bottles, or shields.
Share any cultural or privacy preferences. Your comfort guides the session.
Partners or support people are welcome if you would like them to be involved.For virtual visits:
Use a charged phone, tablet, or laptop with a stable internet connection.
Set your device up hands free. A simple stand or a few stacked books works well so you can use both hands to support and position your baby.
Choose a quiet, well lit spot. If you would like coaching on latch and positioning, I can guide simple camera angles with your consent.
Keep any feeding tools within reach.
We move at your pace with privacy respected at all times.
Private Health Rebates & Notes
Some private health insurers offer rebates for lactation consultations. If eligible, you can submit your paid invoice directly to your insurer. Independent IBCLC services are not currently eligible for Medicare rebates. Session availability is updated weekly on the online booking calendar. Travel within Golden Plains, Greater Geelong, Bellarine, and Surf Coast is included.